Hello, and welcome to PublicRestaurtantCritic.com. The purpose of this website is to basically vent frustrations over crappy service and crappy food... that you paid for with your hard earn cash.
The genesis of this project started when I was eating a couple of days before Christmas '07 at a Logan's Roadhouse (ground zero of this website), and the service was just crappy. The waiter was not bad, he was just trying to do his job, but the general management and food was just atrocious. My family and I were not happy, but we really could not complain to the waiter, it wasn't his fault, and we could not complain to the manager, he couldn't change the past.
Basically, we did not want to complain because, at that point in our meal, after we had sat through horrible service and already received our food (complete with previously frozen celery sticks and two orders of the same plate that somehow had different foods on them), complaining would not have helped at all.
I was kinda pissed off that we had such a lousy time at Logan's, because people go out to dinner to get taken care of, not shit on -- restaurants are in the hospitality industry afterall.
As I was leaving Logan's, I wished there was a website where I could go to post my complaints on a public forum, to let people know that Logan's was a crappy place to eat. I thought to myself, in my ideal world, there would be such a website. Since I couldn't find such a website, I decided to create my own.
The project of this website is for people, the general public just like you reading this right now, to write in and share your feelings about the restaurants you frequent and eat at. You can write in a complaint about a certain restaurant, or you can write in a letter of praise for a favorite restaurant, to let other people know that that restaurant is worth checking out.
The goal: To create a database based off of users' submissions to tell people which restaurants they should go to, and, most importantly, which restaurants they should avoid.
To submit your own contribution, simply send an e-mail to HeadPublicRestaurantCritic@gmail.com with the following:
1.) A rating: Great (awesome service and food), Good (liked it), Satisfactory (decent service and food, but would go there again nevertheless), or Sucks (bad service and food; horrible experience, would not go there again).
2.) A description of why you think this restaurant deserves the rating you gave it.
3.) Pictures: At least one picture of your receipt (to ensure that you actually ate at the restaurant you are writing about, and maybe some extra pictures such as a picture of the meal and the outside building (camera phones are probably the easiest to use)).
Again, the goal of this site is to not only vent your frustrations, but also to praise restaurants that need more publicity. One of the underlying hopes of this site is to build a database of great, small restaurants that people should visit that they might not have known about otherwise.
Please, write in and help me build this database. As we get contributions, each state, and eventually each city, will have its own page with their own restaurants listed (hell, maybe we'll even make this international), so that anybody in any city will have a public resource to help them decide which restaurants to eat at and which ones to avoid.
So please, write in to HeadPublicRestaurantCritic@gmail.com and lets get this site going.
In the end, either one of two things will happen.
1.) This site will become of a mecca of restaurant information, with honest reviews and listings of those great hole-in-the-wall and mom-and-pop diners.
2.) This site will become a chronicle of just me posting reviews of all the restaurants I eat at hoping to get this site off the ground.
9300 South IH-35, Ste. A-400
Austin, TX 78748
Head Public Restaurant Critic
I spent part of my Memorial Day eating at a restaurant called Thai Passion; that's how un-patriotic I am. But..., I thought the food wasn't that great; that's how patriotic I am.
Anyways, I was really hungry and went to Thai Passion with a group of friends because one of them had a $10 off coupon that we shared, and I joined in thereby diluting the amount each person received off and therefore becoming a dick in the process.
The restaurant: The waitstaff (all of one person) was slow as balls.
The food: part 1. Before we even ordered, we were each brought a small plate of lettuce and carrots which looked like a peanut with diaherria had taken a dump on; some might call this a salad, but I have standards.
The food: part 2. I ended up ordering their "E1" lunch special, the "Thai Passion Noodles" that includes "Vermicelli, lettuce, cucumber, cucumber, carrots, and bean sprouts topped with stir fried choice of meat, onions, cilantro, green onions, and ground peanuts. Served with Thai sweet & sour sauce." Now, the above description is a cut and paste from their online menu, but it's wrong on two fronts. 1.) I didn't get no "cucumber, cucumber", but rather just "cucumber." 2.) I didn't get a choice of meat; I got a choice of chicken or tofu (and god help me if I live in a world where tofu is considered a meat, because living in a self-deluded world like that just ain't worth it).
When I first got my "Thai Passion Noodles" I was all excited because it looked really great because it looked really complex because it had all of this great stuff in it (including a spring roll, no shit), until my third or fourth bite when I just realized that the restaurant just threw a bunch of shit in there and hoped it flied. I quickly became disenchanted with the meal. QUICKLY. But I still ate the leftovers, while watching "Gentleman Broncos" no less -- a shitty meal deserves a shitty movie.
Oh, and P.S., the fucking restaurant added gratuity to our bill, when we were a party of four, even when their website expressly states that they will only had gratuity to a party of five or more. What the fuck?
Went back to the Dobie Mall for dinner (after having had lunch there; see review 25-a) at Oishi where I got some good sushi. Whenever I rate sushi, I factor in price, and this sushi was cheaply priced (I went during their happy hour and paid $2.40 for a salmon roll and $3.50 for a "Longhorn" roll (salmon, cream cheese, and avocado in a tempura fried roll)), and, although I've had a lot better sushi elsewhere, I've hardly had it this cheaply, so, for me, it's good sushi (supermarket sushi being on the bad end of the cheap sushi spectrum, for comparison).
2025 Guadalupe Street
Austin, TX 78705
Head Public Restaurant Critic
Sometimes when I'm near the University of Texas I like to walk to the Dobie Mall and get something to eat (subconsciously reliving my college days). I normally get a calzone from Niki's Pizza, but today I decided to mix it up and go to Hoa Hoa, a Chinese and Vietnamese place. I've only been to Hoa Hoa once, and although I liked it and want to go back desperately, the place is always full during the lunch hour, but this being the Friday of Memorial Day weekend, I was hoping that there wouldn't be much of a crowd. I was wrong.
So, I had to go somewhere else in the mall to eat. Although I like Niki's Pizza, I wanted to try something else, and there are at least two other ethnic places to eat at the mall. Unfortunately, one of them is right next to Niki's Pizza, so when I tried to go look at their menu, I got interrupted by the Niki's Pizza guy asking me what I wanted... and I didn't want to break his heart, so I ended getting something at Niki's Pizza -- the dude trapped me like a bug in a spider web.
I ended up getting one of their specials -- a pepperoni calzone and drink for five bucks even. The calzone was decent, but one of the things that annoys me is that the drink comes in a cup that's on the smaller side of things, and they fill it with ice and they charge half a dollar for refills, so I had to ration my intake of Pepsi (or Coke, I can't remember what they had) because I don't think they'd let me put 50 cents on my credit card for a refill.
Maybe I'll eat at Hoa Hoa next time (if I'm lucky) because, as far as I understand, they have free refills.
0 *Ground Zero*
7612 N. 10th St.
N. McAllen, TX 78504
Head Public Restaurant Critic
On December 23rd, I went out with my parents and brother to Logan's Roadhouse in McAllen, Texas. There was the usual wait, but things started to go down hill when we were seated. The waiter was nice, but incompetent -- the real problem was the food and overall service.
1.) My dad ordered a bowl of chili as his entree, but as we were being served our food, the waiter apologized and informed us that they were out of chili, as, let me state again, we were being served out food. The waiter should have told us they were out of chili as he was taking our orders or shortly thereafter. Granted, the waiter might not have known himself that they were out of chili, but someone, a cook at least, should have notified him when they got our orders.
2.) My mom ordered an appetizer platter, which included celery sticks to compliment the buffalo wings, but the celery sticks were DECOMPOSING. Either they had been frozen or they were old, but the were turning to gloo.
3.) In place of the non-existent chili, my dad ordered an appetizer platter, just as my mom had did. The appetizer is supposed to come with 3 different items (my mom's did) but my dad only got 2 different items. The waiter did not say why, so we had to ask why, when we had ordered 2 of the same plates, they come back looking different. The waiter said that they ran out of one of the items, which is understandable (somewhat), but unacceptable in relation to the shitty service we also received from the restaurant as a whole.
Overall, I will never eat at a Logan's Roadhouse ever again. The waiter apologized for the service and food saying that they had just finished serving a big party, explaining why some of the food was out of stock, but still, its a restaurant, and they are supposed to be prepared for almost anything.
Shitty service and shitty food equals a bad review. No more Logan's for me, ever.
Contact: HeadPublicRestaurantCritic AT gmail DOT com